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COVID-19 Information - Anderson Hospital

COVID-19 Information



The Illinois Department of Publich Health (IDPH) activated a statewide public hotline and email for citizens needing guidance regarding COVID19.  Please use these resources below instead of phoning individual hospitals regarding general questions about the COVID19 virus.  

pdfIDPH Hotline and Email 

pdfExpanded Hotline Number Resources

Frequently Asked Questions 

Current Visitor Policy: 

The extraordinary circumstances of the COVID19 Pandemic requires us to take unprecedented measures to protect our patients and staff. Please respect these temporary guidelines and be prepared for them to change as this is a constantly evolving situation.

AS OF 3.20.20 6 P.M 

NO VISITORS ALLOWED except for the following:

  1. Pavilion for Women Obstetrics Unit allows for (1) support person throughout stay.
  2. Surgery - 1 support person remains with patient in designated area.

  3. ER - 1 support person remains with the patient. 

    **Please note we realize extraordinary circumstances will occur with patient visitors in such areas as Hospice, ER and ICU. Those select patient families will work with the Department's Nurse Supervisor to accommodate visitation needs.

How is Anderson Hospital Responding?

As the number of coronavirus (now referred to as COVID-19) cases in Illinois and across the nation increases, Anderson Hospital wants you to know we are preparing.  While COVID-19 is new, preparing for responses to disasters, including potential epidemics and pandemics (e.g., H1N1, Swine Flu, Ebola), is not new for us.  In fact, you should rest assured knowing:

  • Emergency preparedness training is a year-round activity that is done at Anderson Hospital in conjunction with other facilities, the region and across the state.
  • Anderson Hospital and hospitals around the state are working closely with the Centers for Disease Control (CDC), the Illinois Department of Public Health (IDPH), and local public health departments to prepare for COVID-19. We are closely monitoring the situation, including following all updates and guidance from CDC and IDPH.
  • Anderson Hospital treats patients with a variety of infectious diseases on a daily basis. These patients are isolated and treated in appropriate spaces by trained staff using specialized equipment.
  • Much is still unknown about COVID-19. Hospitals are refining their response regularly based on such new information.
  • Anderson Hospital has a enacted a COVID19 Planning Team whose objective is to:
    • Work with the Madison County Health Department to coordinate testing and care.
    • Provide appropriate level of medical care
    • Protect health care providers (HCP) and non Covid19 patients
    • Prepare for potential surge in patients
    • Prepare for potential PPE supply and staff shortages

What to Do if You Develop COVID-like Symptoms

DO NOT visit any medical facility or doctor’s office without calling ahead.  Testing for the COVID19 virus is coordinated through the Madison County Health Department and NOT by most hospitals at this time.  You must call a healthcare provider 1st and they will screen you and instruct you on what to do if further action is suggested.  If you do not have a healthcare provider and must use an urgent care facility or ER, please call ahead and alert the staff so they can prepare to receive you using proper protocols.  

COVID19 Symptoms 

If You Are Sick with COVID19

Disinfecting Your Home If Someone Is Sick

Is Anderson Hospital COVID19 Testing?

  • IDPH currently recommends against testing persons with mild illness who can be safely managed at home, unless a diagnosis will impact patient management. (This will minimize possible exposures to healthcare workers, patients and the public and reduce the demand for personal protective equipment).
  • If think you have COVID 19 and your illness is mild, and you are not older or with an underlying health condition of concern, you do not need to see your doctor and you do not need to get tested.  (This is because getting tested will not change how your doctor will take care of you. If you do not feel better in three to four days, call your provider).

Pre-Authorized Testing Facility in Maryville Now Open 


More Resources

Factual communication of public information is a critical component of Madison County's coordinated response to COVID-19.  This is a public health incident; therefore, Madison County Health Department is leading the local response at this time.   Here are the recommended, trusted, resources for more information:

Benefits of Social Distancing

Protect Yourself and the Community from COVID19

Global Cases by the Center for Systems Science and Engineering