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Financial Assistance

At Anderson Hospital, we believe in providing quality healthcare services to all patients, regardless of their ability to pay. As part of our commitment to treating our patients with compassion, courtesy, and respect, we offer financial assistance to those without insurance or those facing financial difficulties despite having insurance.

Medical Financial Assistance Options

There are a number of ways that we can provide financial assistance to you and your family. We can help you apply for Medicaid if you are applicable, determine your eligibility for financial assistance, determine the amount you are eligible to receive, and establish a payment plan.

If you are in need of financial assistance services, there are several ways to access them:

  • Prior to receiving medical services: If you need financial assistance at the hospital, our Patient Access Department has a financial counselor available to meet with you in person. You can find them at the front entrance of the hospital, Monday through Friday, from 7:30 a.m. to 4 p.m. You can schedule an appointment by calling 618.391.6920 or drop in at any time during their hours of availability.
  • During your hospital stay: While you are at Anderson Hospital, a financial counselor may come to see you to discuss the hospital's financial responsibilities or your eligibility for Medicaid, if applicable. If you have any questions or concerns about your financial obligations, you can reach out to a financial counselor by calling 618.391.6928 during regular business hours.
  • After you receive medical services: If you would like to discuss your assistance options after receiving your billing statement, you can contact a financial assistance representative at 1.877.444.6382 Monday - Friday between the hours of 8 a.m. and 4:30 p.m.

Extended Payment Plan Option

At Anderson Healthcare, we believe you should focus on healing and recovery, not worrying about paying your bill. That’s why Anderson Healthcare has partnered with Commerce Bank to offer Health Services Financing (HSF®). 

Participating in Commerce Bank's Health Services Financing (HSF®) program makes your life easier by allowing you to pay medical bills over time, through monthly payments.

With Commerce Bank, you receive these benefits:
  • Easy enrollment, open to all patients regardless of insurance coverage
  • No credit check, and enrollment in the program will not affect a person's credit rating
  • No set-up fees, charges, or penalties for early payoffs
  • One monthly payment, with the ability to consolidate multiple accounts
  • 0% APR
  • Term Options Range:
    • $0 - $5,000: 24 months
    • $5,000 – $10,000: 36 months
    • $10,000 - $50,000: 60 months
Please note, there is a $250 minimum to establish an account, but no minimum after to add additional transactions.

Applying for Financial Assistance


If you are interested in receiving financial assistance, you will be asked to complete an application for financial assistance and to provide information about your employment status, household income, insurance coverage, family size, and other information. This will help us to determine how we can assist you in fulfilling your patient financial liabilities.
See If You Qualify and Apply Now