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Financial Assistance

At Anderson Hospital, we believe in providing quality healthcare services to all patients, regardless of their ability to pay. As part of our commitment to treating our patients with compassion, courtesy, and respect, we offer financial assistance to those without insurance or those facing financial difficulties despite having insurance.

Medical Financial Assistance Options

There are a number of ways that we can provide financial assistance to you and your family. We can help you apply for Medicaid if you are applicable, determine your eligibility for financial assistance, determine the amount you are eligible to receive, and establish a payment plan.

If you are in need of financial assistance services, there are several ways to access them:

  • Prior to receiving medical services: If you need financial assistance at the hospital, our Patient Access Department has a financial counselor available to meet with you in person. You can find them at the front entrance of the hospital, Monday through Friday, from 7:30 a.m. to 4 p.m. You can schedule an appointment by calling 618.391.6906 or drop in at any time during their hours of availability.
  • During your hospital stay: While you are at Anderson Hospital, a financial counselor may come to see you to discuss the hospital's financial responsibilities or your eligibility for Medicaid, if applicable. If you have any questions or concerns about your financial obligations, you can reach out to a financial counselor by calling 618.391.6906 or 6928 during regular business hours.
  • After you receive medical services: If you would like to discuss your assistance options after receiving your billing statement, you can contact a financial assistance representative at 1.877.444.6382 Monday - Friday between the hours of 8 a.m. and 4:30 p.m.

Applying for Financial Assistance

If you are interested in receiving financial assistance, you will be asked to complete an application for financial assistance and to provide information about your employment status, household income, insurance coverage, family size, and other information. This will help us to determine how we can assist you in fulfilling your patient financial liabilities.